Terms of service
Gloss Lash Lounge
Online Classic, Hybrid, Pre & Promade Volume Eyelash Extensions Course
Terms & Conditions
Effective Date: [Insert Date]
Online Classic, Hybrid, Pre & Promade Volume Eyelash Extensions Course
Terms & Conditions
Effective Date: [Insert Date]
1. OVERVIEW
These Terms and Conditions apply to your purchase and access of the Online Classic, Hybrid, Pre & Promade Volume Eyelash Extensions Course provided by Kimberly Glossop trading as Gloss Lash Lounge (ABN 72 782 236 696) ("Gloss Lash Lounge", "we", "us", "our").
By purchasing, accessing, or participating in the Course, you agree to be legally bound by these Terms, our Privacy Policy, and any other policies referenced by us.
Our contact email is info@glosslashlounge.com.au.
These Terms and Conditions apply to your purchase and access of the Online Classic, Hybrid, Pre & Promade Volume Eyelash Extensions Course provided by Kimberly Glossop trading as Gloss Lash Lounge (ABN 72 782 236 696) ("Gloss Lash Lounge", "we", "us", "our").
By purchasing, accessing, or participating in the Course, you agree to be legally bound by these Terms, our Privacy Policy, and any other policies referenced by us.
Our contact email is info@glosslashlounge.com.au.
2. COURSE ACCESS AND ENROLMENT
The Course is delivered fully online through Thinkific. Access begins immediately after successful payment. The Course is designed for beginners and no prior lash qualifications are required. Students under 18 years of age may enrol with parent or legal guardian consent.
You agree to provide accurate information during enrolment and maintain the security of your account details. Course access is personal to the purchaser and must not be shared.
Gloss Lash Lounge reserves the right to suspend or terminate access where there is misuse of the Course, breach of these Terms, unlawful conduct, or unauthorised sharing of access.
The Course is delivered fully online through Thinkific. Access begins immediately after successful payment. The Course is designed for beginners and no prior lash qualifications are required. Students under 18 years of age may enrol with parent or legal guardian consent.
You agree to provide accurate information during enrolment and maintain the security of your account details. Course access is personal to the purchaser and must not be shared.
Gloss Lash Lounge reserves the right to suspend or terminate access where there is misuse of the Course, breach of these Terms, unlawful conduct, or unauthorised sharing of access.
3. LIFETIME ACCESS
Where lifetime access is advertised, access means access for the period the Course remains available. Gloss Lash Lounge reserves the right to retire, update, modify or discontinue the Course. Where the Course is retired, reasonable notice may be provided and Gloss Lash Lounge may provide access to relevant downloadable resources where appropriate.
Where lifetime access is advertised, access means access for the period the Course remains available. Gloss Lash Lounge reserves the right to retire, update, modify or discontinue the Course. Where the Course is retired, reasonable notice may be provided and Gloss Lash Lounge may provide access to relevant downloadable resources where appropriate.
4. COURSE CONTENT AND CERTIFICATE
The Course provides education and training relating to classic eyelash extensions, hybrid eyelash extensions, pre-made volume fans and premade volume fans. Students who meet the required Course criteria may receive a Certificate of Completion and Competency. Competency means the student has demonstrated a minimum standard determined by Gloss Lash Lounge through the applicable assessment criteria.
The Course provides education and training relating to classic eyelash extensions, hybrid eyelash extensions, pre-made volume fans and premade volume fans. Students who meet the required Course criteria may receive a Certificate of Completion and Competency. Competency means the student has demonstrated a minimum standard determined by Gloss Lash Lounge through the applicable assessment criteria.
The Course is not nationally accredited and does not represent a government qualification or regulated training outcome.
5. ASSESSMENTS AND STUDENT SUPPORT
Assessment requirements may include completion of modules, quizzes, written assessments, case studies, lash set photos, before and after photos, and video demonstrations.
Gloss Lash Lounge provides lifetime student support at its discretion. Support may be provided through available communication channels, which may change from time to time. We do not guarantee support through any particular platform.
Support is educational guidance only and does not guarantee particular outcomes or business success.
6. PAYMENT AND REFUNDS
Course fees are payable in full at the time of purchase.
Due to the digital nature of the Course and immediate access being provided, all sales are final. Refunds are not available once Course access has been granted except where required under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any rights or remedies available under Australian Consumer Law that cannot lawfully be excluded.
7. STUDENT RESPONSIBILITIES AND SAFETY
Students are responsible for completing training safely and professionally. Lash extension services involve risks including allergic reactions, irritation, sensitivity and injury if performed incorrectly. Students must follow appropriate hygiene practices, sanitation procedures, client consultation processes, patch testing recommendations, product manufacturer instructions and safe application practices. Students are responsible for ensuring they meet any applicable local requirements, insurance obligations and business requirements before providing services to clients.
Students are responsible for completing training safely and professionally. Lash extension services involve risks including allergic reactions, irritation, sensitivity and injury if performed incorrectly. Students must follow appropriate hygiene practices, sanitation procedures, client consultation processes, patch testing recommendations, product manufacturer instructions and safe application practices. Students are responsible for ensuring they meet any applicable local requirements, insurance obligations and business requirements before providing services to clients.
8. RESULTS DISCLAIMER
Gloss Lash Lounge does not guarantee employment, income, client numbers, business success or specific treatment results. Results vary depending on practice, experience, commitment, products
used and individual circumstances.
Gloss Lash Lounge does not guarantee employment, income, client numbers, business success or specific treatment results. Results vary depending on practice, experience, commitment, products
used and individual circumstances.
9. INTELLECTUAL PROPERTY
All Course materials including videos, manuals, templates, resources, demonstrations and written content remain the intellectual property of Gloss Lash Lounge or its licensors. You receive a limited, personal, non-transferable licence to use the materials for your own education. You must not copy, reproduce, share, sell, distribute, teach, modify or create competing educational materials from the Course.
All Course materials including videos, manuals, templates, resources, demonstrations and written content remain the intellectual property of Gloss Lash Lounge or its licensors. You receive a limited, personal, non-transferable licence to use the materials for your own education. You must not copy, reproduce, share, sell, distribute, teach, modify or create competing educational materials from the Course.
10. COMPETITOR AND PROHIBITED USE
Gloss Lash Lounge reserves the right to refuse or terminate access where a person accesses the Course for the purpose of copying, reproducing, creating competing training materials or developing a competing education business.
The Course must not be used for unlawful purposes or in a way that infringes another person's rights.
Gloss Lash Lounge reserves the right to refuse or terminate access where a person accesses the Course for the purpose of copying, reproducing, creating competing training materials or developing a competing education business.
The Course must not be used for unlawful purposes or in a way that infringes another person's rights.
11. STUDENT CONTENT AND MARKETING
Students retain ownership of content they submit, including photos, videos and assessments. By submitting content, students grant Gloss Lash Lounge permission to use submitted lash work and related content for educational, promotional and marketing purposes, including website, social media and advertising.
Use of a student's personal name or likeness will require additional permission where applicable.
Students retain ownership of content they submit, including photos, videos and assessments. By submitting content, students grant Gloss Lash Lounge permission to use submitted lash work and related content for educational, promotional and marketing purposes, including website, social media and advertising.
Use of a student's personal name or likeness will require additional permission where applicable.
12. CONFIDENTIALITY
Students agree to respect confidential information relating to Gloss Lash Lounge's business, systems, methods, materials and processes and must not disclose such information without permission.13. COMPLAINTS
Any concerns should be submitted to info@glosslashlounge.com.au and include your name, purchase details, details of the concern and requested resolution.
Gloss Lash Lounge will review complaints fairly and respond within a reasonable timeframe.
Students agree to respect confidential information relating to Gloss Lash Lounge's business, systems, methods, materials and processes and must not disclose such information without permission.13. COMPLAINTS
Any concerns should be submitted to info@glosslashlounge.com.au and include your name, purchase details, details of the concern and requested resolution.
Gloss Lash Lounge will review complaints fairly and respond within a reasonable timeframe.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Gloss Lash Lounge is not responsible for losses arising from misuse of Course content, failure to follow instructions, failure to obtain required approvals or insurance, or reliance on information without applying appropriate professional judgement. Nothing in these Terms excludes liability that cannot legally be excluded under Australian law.
To the maximum extent permitted by law, Gloss Lash Lounge is not responsible for losses arising from misuse of Course content, failure to follow instructions, failure to obtain required approvals or insurance, or reliance on information without applying appropriate professional judgement. Nothing in these Terms excludes liability that cannot legally be excluded under Australian law.
15. GOVERNING LAW
These Terms are governed by the laws of Western Australia. You agree to submit to the jurisdiction of the courts and tribunals of Western Australia.16. ACCEPTANCE
By purchasing or accessing the Course, including by selecting an online acceptance option at checkout, you acknowledge that you have read, understood and agreed to these Terms and Conditions
These Terms are governed by the laws of Western Australia. You agree to submit to the jurisdiction of the courts and tribunals of Western Australia.16. ACCEPTANCE
By purchasing or accessing the Course, including by selecting an online acceptance option at checkout, you acknowledge that you have read, understood and agreed to these Terms and Conditions